Privacy Policy

At Smart HVAC, your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

As you browse https://www.smart-hvacus.com/ and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

SMS Communications

Information We Collect

We may collect information that you voluntarily provide to us, including your name, phone number, email address, mailing or service address, and other information you provide when submitting a form, requesting information, scheduling an appointment, requesting services, communicating with us, or otherwise interacting with our website or services.

How We Use Your Information

We may use the information we collect to respond to inquiries, provide and improve our services, schedule and manage appointments, communicate with customers, provide customer support, process requests, send service-related communications, and send promotional or marketing communications where you have provided the appropriate consent.

If you choose to provide your mobile phone number and opt in to receive text messages from Smart HVAC, you may receive text messages regarding your inquiries, appointments, requested services, service updates, customer communications, special offers, promotions, and other marketing messages.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us at (360) 953-5762.

SMS consent is voluntary and is not required as a condition of purchasing any goods or services.

SMS Privacy / Mobile Information

We do not sell, rent, or share your mobile phone number, SMS opt-in data, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.

We may share this information with service providers that assist us in providing our SMS messaging services, such as messaging platform providers, telecommunications carriers, and other vendors necessary to deliver our communications. These service providers may only use the information as necessary to provide services on our behalf.

Cookies and Tracking Technologies

We may use cookies, analytics tools, pixels, and similar technologies to operate our website, understand how visitors use our website, analyze website traffic, improve our services, and support advertising or marketing activities. Third-party service providers may use cookies or similar technologies in connection with services they provide to us.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect the personal information we collect from unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information we maintain about you, including the ability to request access to, correction of, or deletion of certain information. You may also contact us regarding your privacy preferences or to request updates to your information.

You may opt out of SMS communications at any time by replying STOP to any text message. For privacy-related questions or requests, contact us at (360) 953-5762.